If you are not satisfied with your purchase or something doesn’t look perfect on your little ones, we'll assist you with a prompt return/exchange. We gladly accept unworn, unwashed or defective full-priced merchandise for up to thirty days after purchase date. Original receipt, hygiene strip and tags must be attached. All sale merchandise is final sale, and may not be returned or exchanged.

Refunds for items returned within fifteen days of the purchase date will be credited in the same form of the original payment type. For gifts purchased online with gift receipts, refunds will be in the form of a merchandise credit redeemable with your next purchase online.

Catimini merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer. We designate specific UPC numbers that will be verified upon the return process.

To process the return please enclose this packing slip with a note of what is being returned and why with the item(s) in its original packaging. The customer is responsible for the cost of the return shipping unless there is a reason beyond the customer's control for why the item is being returned. We are not responsible for lost shipments so please retain your tracking # for your reference.

Please send your pre-paid, insured package to:
Catimini
317 Piercy Rd
San Jose, CA 95138

Refunds are processed 72 hours after item(s) are received. Refunds are given for the price indicated on the original receipt and any applicable taxes. Shipping charges are not refunded. Credits for returned merchandise will be issued to the original credit card only. Please allow 1 to 2 billing cycles for the credit to appear on your statement.