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Returns/Exchanges

If you are not satisfied with your purchase we'll assist you with a prompt return.

• We gladly accept unworn, unwashed or defective full-priced merchandise for up to thirty days after purchase date. Original receipt, hygiene strip and tags must be attached. All sale merchandise is final sale, and may not be returned or exchanged.
• Refunds for items returned within thirty days of the purchase date will be credited in the same form of the original payment type. For gifts purchased online with gift receipts, refunds will be in the form of a merchandise credit redeemable with your next purchase online.
• Catimini merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer. We designate specific UPC numbers that will be verified upon the return process.
• Complete the Return Form included in your original shipment and enclose it with the item(s) in its original packaging. Affix the enclosed shipping label to ensure correct delivery. Packages must be returned pre-paid; we are unable to accept COD deliveries. We are not responsible for items lost in the mail.
• Please send your pre-paid, insured package to:

  Catimini
  2855 Stevens Creek Blvd
  Suite 1335
  Santa Clara, CA 95050

• Refunds are processed 72 hours after item(s) are received. Refunds are given for the price indicated on the original receipt and any applicable taxes. Shipping charges are not refunded. Credits for returned merchandise will be issued to the original credit card only. Please allow 1 to 2 billing cycles for the credit to appear on your statement.